Support | Hot Wired IT Solutions

We have a range of support options. Our support team have over 15 years experience in providing support and solutions.

All our engineers are fully vendor certified and all work is fully guaranteed.

We like our services to be clearly defined, so you know as a valued customer exactly what to expect, with no hidden costs.

See our price guide below:

Prices starting at £67.99 + VAT per computer.

• Performance Optimisation

• Check for Virus’s and Malware

• Clean PC

• Replacement standard keyboard and mouse (for additional £14.99 + VAT)

• Min of 5 PCs for an on-site visit

* Price excludes additional parts and labour where required

* Contact us for a free estimate

Had an unexpected failure?

Give us a call on 0191 511 1150.

• Call us for a FREE 15min assessment over the telephone

• No fix No Fee service!

• Remote support starts at £69.99 + VAT per hour

• Call out rate start at £199.99 +VAT within 100miles of Sunderland

• On-Site support starts at £89.99 + VAT per hour

* Contact us for a free estimate

Looking for and upgrade solution or just a review on your current setup.

• ½ day On-Site visits start at £399.99 + VAT within 100miles of Sunderland

• 5 days On-Site visits start at £2999.99 + VAT within 100miles of Sunderland

• 5 days On-Site visits start at £3499.99 + VAT nationwide

* Contact us for a free estimate

Outsource your IT support to qualified engineers.

• Telephone support (prices start at 15 minutes allowance per month)

• Remote support or On-site support (*additional costs for on-site)

• Quarterly site visits (review system)

* Minimum term 12 months. Contact us for a free estimate